Reference

Your Privacy Policy at w175

Your account data, wallet records and privacy choices are handled through this Privacy Policy before you open an account or jump into the lobby.

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w175 Your Privacy Policy at w175
PRIVACY HELP

Ask Us About Your Data

Privacy questions should reach the right desk without making you repeat account details in several places.

Privacy email Send account data access, correction or deletion requests through our privacy email path.
Live chat privacy queue Use live chat for cookie choices, login alerts or wallet record questions that need…
Wallet record queries For UPI, Paytm or PhonePe entries, share the transaction reference shown in your payment…
ACCOUNT CARE

How Your Privacy Choices Work

We treat privacy as part of account operation, not as a separate promise hidden in small text.

Data we collect

We collect account details you provide, login data, device signals, wallet records and support messages. These details help us run your account, confirm activity, handle disputes and respond when you ask about privacy.

Cookies and device signals

Cookies help keep your session active, remember basic choices and spot unusual access attempts. You can change browser settings, though some account areas may need cookies to keep login and wallet steps working.

Payment data handling

UPI, Paytm and PhonePe details are used to match deposits and withdrawal checks with your account. We use transaction references and account identifiers, not your payment app PIN or private banking password.

Security checks

Login alerts, password resets and device checks are part of how we protect account access. If we see unusual activity, we may pause certain account actions until identity checks are completed.

Retention period

Some records stay while your account is active and for a period after closure to handle disputes, audit duties and legal requests. When those reasons end, we delete or anonymise data where possible.

Your request path

You can ask to access, correct or delete personal data, subject to lawful limits. We may keep records needed for security, payment disputes or legal duties, and we will explain that response clearly.

Answers About Your Privacy Policy

These questions explain how this Privacy Policy applies when you create an account, use payments, contact support or change your privacy choices. If your request is specific to your wallet, device or identity record, contact us with enough detail to verify the account safely.

We collect details you provide during account creation, login records, device signals, wallet transaction references and support messages. We use them to operate your account, check access, process requests and meet lawful duties.

Those records help us match payment attempts with your account and resolve failed or pending entries. We use transaction IDs and related identifiers, but we do not ask for your UPI PIN or banking password.

Yes, you can request access to personal data linked with your account. We may first verify your identity, then share the relevant record or explain if a lawful reason limits what we can provide.

You can ask us to correct account details that are outdated or entered wrongly. Some changes may need proof, especially when they affect wallet checks, withdrawals, identity matching or account security.

Retention depends on the data type and the reason it was collected. Account, wallet and security records may stay for dispute handling, audit duties or legal requests before deletion or anonymisation.

Cookies help with login sessions, device checks and basic site preferences. You can manage cookies through your browser, but certain account actions may not work correctly if required cookies are blocked.

Use our privacy email or live chat privacy queue and include your registered email or mobile number. Do not share passwords, UPI PINs or unrelated screenshots when sending a privacy request.

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